Refund Policy

Section 1: Eligibility for Refunds

At ARCANOPHYRA, we strive to ensure our customers are satisfied with their purchases. If you are not entirely satisfied, you may be eligible for a refund depending on the nature of your purchase.

Section 2: Refund Requirements

• The item must be returned within 30 days of purchase.
• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.

Section 3: Non-Refundable Items

Certain items are exempt from refunds, including perishable goods, custom products, and downloadable software.

Section 4: Refund Process

To initiate a refund, please contact us at [email protected] with your order number and reason for the return. We will provide further instructions upon request.

Section 5: Processing Time

Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund within 5-7 business days. If approved, your refund will be processed and a credit will be applied to your original method of payment.